Simply Right De
The Customer Care Specialist focuses on resolving issues for dissatisfied customers, handling complaints via phone and email to find fair solutions. The role involves de-escalating tense conversations, collaborating with internal teams on subscription and billing matters, and documenting cases in Zendesk. The goal is to turn frustrated customers into satisfied ones through empathetic and patient communication.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Simply Right De.