Customer Care Specialist I (Manheim)

CAI Cox Automotive Corp Svcs., LLC(26 days ago)

HybridFull TimeJunior$33,180 - $49,720Customer Care Group

About this role

A Customer Care Specialist I at Cox Automotive is an individual contributor in the Customer Care Group supporting dealers and partners across Cox’s automotive brands. The role centers on acting as a front-line contact for customers, representing the company’s service experience while working in a hybrid environment.

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Required Skills

Customer Support
Phone Support
Chat Support
Email Support
Escalation Management
Problem Solving
Written Communication
Multitasking
Computer Literacy
Contact Center

Qualifications

High School Diploma/GED

About CAI Cox Automotive Corp Svcs., LLC

coxautoinc.com

Cox Automotive Inc. is a leading provider of data-driven solutions that transform the automotive experience for dealers, fleets, lenders, and consumers. By modernizing how vehicles are bought, sold, owned, and utilized, Cox Automotive enhances the automotive ecosystem. The company leverages technology and analytics to offer innovative tools and services that streamline operations and improve customer engagement in the automotive industry.

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