Customer Service Representative- Auto Financial (Bilingual: French/English) - On-Site

Philip Morris International(2 months ago)

Hamilton, CanadaOnsiteFull TimeMedior$46,000 - $46,000Customer Service

About this role

Bilingual Customer Service Representative supporting automotive finance customers and dealers for a global customer experience company. The role serves as a frontline brand advocate, delivering high-quality service in both French and English while representing a luxury automotive client. It emphasizes customer satisfaction, brand loyalty, and professional communication.

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Required Skills

French
English
Customer Service
Call Handling
Chat Support
Email Support
Financial Analysis
Portfolio Management
Escalation Management
Communication

+2 more

Qualifications

High School Diploma
GED

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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