Customer Care Specialist I (Manheim)

CAI Cox Automotive Corp Svcs., LLC(29 days ago)

HybridFull TimeJunior$36,440 - $54,720Customer Care

About this role

A Customer Care Specialist I at Cox Automotive is an entry-level, individual contributor role within the Customer Care Group supporting dealer- and consumer-facing automotive platforms. The position operates in a hybrid work model and focuses on representing Cox Automotive’s brands in customer-facing interactions while working closely with internal partners.

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Required Skills

Telephone Support
Chat Support
Email Support
Problem Solving
Escalation Management
Multi-Tasking
Communication
Computer Literacy
Customer Relations
Call Center

Qualifications

High School Diploma/GED

About CAI Cox Automotive Corp Svcs., LLC

coxautoinc.com

Cox Automotive Inc. is a leading provider of data-driven solutions that transform the automotive experience for dealers, fleets, lenders, and consumers. By modernizing how vehicles are bought, sold, owned, and utilized, Cox Automotive enhances the automotive ecosystem. The company leverages technology and analytics to offer innovative tools and services that streamline operations and improve customer engagement in the automotive industry.

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