Customer Care Specialist I - Technical Support

CAI Cox Automotive Corp Svcs., LLC(1 month ago)

RemoteFull TimeJunior$33,180 - $49,720Customer Care

About this role

Cox Communications is hiring a full-time remote Call Center Customer Experience Associate (Customer Care Specialist I) supporting customers in the Wichita, KS area (must live within 75 miles). The role focuses on delivering a high-quality customer experience in a 24/7 call center environment with variable shifts and a structured training start date of 2/16/2026. Compensation is hourly with potential shift differentials and additional incentive/commission opportunities.

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Required Skills

Customer Service
Call Center
Troubleshooting
Technical Support
Billing Adjustments
Product Knowledge
Upselling
Sales Goals
Issue Resolution
Account Support

Qualifications

High School Diploma
GED

About CAI Cox Automotive Corp Svcs., LLC

coxautoinc.com

Cox Automotive Inc. is a leading provider of data-driven solutions that transform the automotive experience for dealers, fleets, lenders, and consumers. By modernizing how vehicles are bought, sold, owned, and utilized, Cox Automotive enhances the automotive ecosystem. The company leverages technology and analytics to offer innovative tools and services that streamline operations and improve customer engagement in the automotive industry.

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