POS Support, Associate - Positouch

Shift4(6 days ago)

Las Vegas, NV, Center Valley, PA, Morrisville, NC, Tampa, FL, Atlanta, GAOnsiteFull TimeJunior$40,000 - $50,000Customer Support

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About this role

The Positouch POS Support Associate offers technical support for POS systems and credit card terminals, diagnosing and troubleshooting issues while ensuring customer satisfaction. They assist merchants through various communication channels, contribute to system performance, and support a 24/7 call center environment.

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Required Skills

POS Systems
Troubleshooting
Customer Service
Credit Card Terminals
Technical Support
Call Center
Problem Solving
Communication
Microsoft Office
Bilingual

Qualifications

High School Diploma or Equivalent
2+ Years of Technical Support Experience

About Shift4

shift4.com

Shift4 is a global leader in integrated payment processing and commerce technology, delivering secure payment solutions for businesses of all sizes. Its platform combines payment processing, point‑of‑sale systems, e‑commerce and mobile payments with security features like point‑to‑point encryption, tokenization and EMV support. Founded in 1999 by Jared Isaacman and headquartered in Center Valley, PA, Shift4 serves customers across the U.S., Canada and Europe. The company operates as Shift4 Payments, Inc., publicly traded under the ticker FOUR.

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