Customer Care Specialist (phone, email, chat)
scale-jet
About this role
A Customer Care Specialist at an international e-commerce company provides support via phone, email, and chat, handling inquiries and resolving customer issues while maintaining a professional and empathetic approach.
Skills
About scale-jet
scale-jet.comScaleJet is an ecommerce-focused recruitment agency that helps DTC and online retailers hire remote A‑players across all functions — from junior specialists to C‑level leaders. They source candidates for roles like COO, CMO, account managers, PPC and Shopify developers, and customer support, typically filling positions within six weeks and offering free replacements as a hiring guarantee. Serving global remote hiring needs, ScaleJet combines a job board and tailored recruiting services to accelerate growth for ecommerce businesses.
About scale-jet
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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