Customer Care specialist
HALA(2 months ago)
About this role
Customer Service role at HALA supporting fintech products and services for SME clients across the MENAP region. The position focuses on enhancing the overall customer experience, contributing to service improvement initiatives, and operating within a regulated financial environment. The role will interact with cross-functional teams and participate in ongoing training and development.
Required Skills
- CRM Systems
- Microsoft Office
- Customer Service
- Communication
- Arabic
- English
- Analytical Thinking
- Problem Solving
- Leadership
- Team Management
+3 more
Qualifications
- Bachelor's Degree in Business or Finance
About HALA
hala.comHala is a Saudi fintech that provides an integrated business bank account and payments platform tailored for small and medium enterprises. The platform combines SME banking with tools to manage products, control costs, and track sales in real time. Hala also offers POS financing and payment infrastructure to accelerate cash flow and support merchant growth. It positions itself as a leading solution for accounts and payments in the KSA market.
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