Customer Success & Development Manager - Italy

The Customer Success & Development Manager Italy at Qonto manages a portfolio of Italian SME customers to ensure successful onboarding, ongoing engagement, and long-term loyalty. The role focuses on maximizing customer value from Qonto’s finance workspace while acting as the primary point of contact for Italian clients. It sits within a fast-growing fintech environment and involves close collaboration with Sales, Product, Marketing, and other teams across Europe. The position is based in Milan and combines customer advocacy with commercial impact on activation, retention, and revenue metrics.