Customer Care Specialist
WH Freight(2 months ago)
About this role
The role at Saia provides escalated support to customers while closely collaborating with terminal operations to address disputes and service concerns. It focuses on maintaining high standards of communication and accuracy to enhance customer satisfaction and operational excellence.
Required Skills
- Customer Service
- Conflict Resolution
- Data Entry
- Microsoft Office
Qualifications
- High School Diploma or GED
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