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Customer Care Specialist at TaskUs - ApplyBlast

Customer Care Specialist

TaskUs

20 days ago

4.1 on Glassdoor

Piraeus, Attica, Greece

Onsite

Full Time

Junior

0 applicants

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About this role

TaskUs is seeking a Customer Care Specialist to serve as a brand ambassador, delivering world-class customer experience to premium clients through various communication channels. The role involves resolving customer inquiries efficiently, maintaining high satisfaction levels, and collaborating with support teams to address complex issues. This position requires a bilingual professional with strong problem-solving skills and a passion for customer service.

Responsibilities

Resolve customer inquiries accurately and efficiently across voice, chat, and email channels
Track and follow cases to ensure timely closure and maintain high customer satisfaction
Escalate unresolved cases to 2nd level support and troubleshoot technical issues

Skills

About TaskUs

taskus.com

Headquarters

New Braunfels, Texas, United States

Company Size

10001+ employees

Founded

2008

View Profile

TaskUs, a digital solutions provider, combines expert teammates and cutting-edge technology to solve customer challenges, protect users, and drive growth.