Customer Care Supervisor
Regal Beloit Corporation(7 months ago)
About this role
The Customer Care Supervisor leads a customer care group to ensure a best-in-class customer experience and strong performance against service goals. The role focuses on team leadership, coaching, and handling customer escalations while partnering cross-functionally to strengthen customer relationships. It is based onsite within Regal Rexnord’s customer care organization.
Required Skills
- People Management
- Customer Escalations
- Customer Experience
- Team Coaching
- KPI Management
- Continuous Improvement
- Workflow Management
- Quality Assurance
- New Hire Training
- Recruiting
+13 more
Qualifications
- Bachelor’s Degree
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