Customer Care Supervisor
Insulet(10 days ago)
About this role
The position involves supervising the daily operations of the Customer Care team at Insulet, focusing on process management, customer satisfaction, and continuous improvement initiatives. The role demands collaboration with cross-functional teams and external partners to ensure regulatory compliance and achieve operational goals.
Required Skills
- Customer Service
- Call Center
- Reimbursement
- Data Analysis
- Team Management
- Regulatory Compliance
- Process Improvement
- CRM
- Quality Assurance
- Project Management
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