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© All Rights Reserved. ApplyBlast.com
PLS
The Customer Care Supervisor manages and develops the contact center team, ensuring targets are achieved through continuous training and coaching. This role involves directing daily operations, monitoring performance, and providing high-quality service to enhance the customer experience. The supervisor handles escalated calls, analyzes trends, and ensures compliance with company policies and federal guidelines.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for PLS.