silverlining
The Service Center Supervisor oversees contact center associates to ensure smooth day-to-day operations and drive performance, consistency, and a strong customer experience. This role involves supervising associate activities, monitoring workflow, and handling escalated issues while maintaining quality service standards. The position supports company-wide initiatives and fosters a welcoming environment for both staff and customers.
Headquarters
West Bend, Wisconsin, United States
Company Size
1001-5000 employees
Founded
1894
West Bend Insurance Company provides comprehensive insurance coverage for business, workers’ compensation, and personal lines. The company helps customers explore coverages and connects them with local agents to tailor policies. With a focus on protection and reliability, West Bend supports policyholders through a broad agent network and claims assistance. The branding, “The Silver Lining,” underscores its commitment to helping customers feel secure about their insurance decisions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for silverlining.
45% above the average for this role