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Customer Care Support Specialist (100%) F/D at Chubb Fire & Security - ApplyBlast

Customer Care Support Specialist (100%) F/D

Chubb Fire & Security

3 months ago

3.1 on Glassdoor

Geneva, Switzerland

Onsite

Full Time

Junior

0 applicants

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About this role

A Customer Care Support Specialist handles incoming client requests via phone and email, resolves Level 1 issues, and manages end-to-end order processing and billing. The role involves coordinating with logistics and finance teams to ensure timely delivery and accurate invoicing while providing cross-functional support to the department.

Responsibilities

Analyze and respond to incoming client inquiries via phone and email
Resolve Level 1 customer requests such as invoice copies and address updates
Process and bill customer maintenance orders from start to finish
Coordinate with logistics and finance teams to optimize order management
Provide cross-functional support to reinforce operational team capacity

Skills

Qualifications

CFC CommerceFrench C2 LevelGerman B2 Level

About Chubb Fire & Security

chubbfs.com

Headquarters

Egham, England, United Kingdom

Company Size

10001+ employees

Founded

1818

View Profile

Chubb Fire & Security is one of the world's leading providers of fire safety and security solutions, protecting people and businesses for over 200 years. They offer a comprehensive range of services including fire prevention, alarms and detection, suppression systems, CCTV, access control, and remote monitoring via their connected platform Chubb visiON+. Operating across 17 countries with 12,000+ specialists and 200+ branches, they serve a wide range of sectors including banking, healthcare, data centres, retail, and more.