Customer Care Tax Expert
Toast(11 days ago)
About this role
The Customer Care Tax Expert at Toast supports customers’ payroll tax experience by serving as a point of contact for tax-related questions and working across teams and agencies to ensure accurate tax account setup and filings. The role contributes to improving processes and delivering a customer-first experience within the company’s payroll tax operations.
Required Skills
- Customer Communication
- Payroll Taxes
- Tax Research
- Tax Filings
- Microsoft Excel
- Google Suite
- Problem Solving
- Reconciliation
- Agency Correspondence
- TPA Setup
Qualifications
- FPC
- CPP
- Associate Degree
- Bachelor’s Degree
About Toast
toasttab.comToast is a cloud-based restaurant management platform that provides point-of-sale, payments, and operational tools tailored to restaurants and hospitality businesses. It combines touchscreen POS hardware and mobile ordering with integrated payments, online ordering and delivery integrations, contactless pay, and loyalty/gift programs. Toast also offers back-office features such as labor and payroll management, inventory and menu engineering, and reporting/analytics to streamline operations and increase revenue. Restaurants choose Toast for its turnkey, restaurant-focused ecosystem, integrated payments, and industry-specific features and support.