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© All Rights Reserved. ApplyBlast.com
JD Group
The Customer Care Team Manager at JD Sports leads a team of up to 14 advisors to deliver high-quality omni-channel support across phone, email, and social channels. This role focuses on coaching, performance monitoring, and continuous improvement while partnering with wider business teams to enhance the overall customer experience. The manager ensures productivity standards are met, handles escalations, and drives a positive, inclusive culture within the customer support function.
Headquarters
San Diego, California, United States
Company Size
201-500 employees
Founded
1996
Agencia Aduanal en Tijuana, Ensenada : Mejora tu operación con servicios integrales de logística internacional y agencia aduanal en la industria de manufactura y comercio en la región.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for JD Group.
JD Group didn’t post a salary, so this is our estimate from similar listings.
53% below the average for this role
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