Carnegie Hall
The Manager, Customer Relations Department oversees Carnegie Hall's omni-channel contact center operations, ensuring exceptional service across phone, email, and live chat channels. This role involves providing day-to-day leadership to staff, managing schedules, handling escalated customer interactions, and coordinating with various departments to support a seamless ticket buying experience.
Carnegie Hall is a world-renowned performing arts venue in New York City that presents concerts featuring leading classical, jazz, pop, and world music artists. The organization also provides music education, community engagement, and artist development programs, supporting audiences, students, and musicians through performances and cultural initiatives. It operates in the performing arts and nonprofit cultural sector.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Carnegie Hall.
Carnegie Hall didn’t post a salary, so this is our estimate from similar listings.
6% above the average for this role