Customer Centres, Specialist (Shamelin)
AIA(1 month ago)
About this role
A Branch Operations Support role at AIA assists the Branch Head in ensuring high-quality customer service and operational excellence within a branch. The position supports the branch’s shift toward digital services and advisory-focused customer engagement while aligning with AIA’s sustainability and brand purpose. It involves collaboration with regional and headquarters teams and ongoing development as a New Business and Healthcare Ambassador.
Required Skills
- Digital Adoption
- Documentation
- Underwriting Readiness
- Coaching
- Training
- Customer Service
- Analytics
- Change Management
- Compliance
- AML
+2 more
Qualifications
- Bachelor's Degree
About AIA
aia.comAIA provides insurance solutions to both individuals and businesses. Find out more about our services and latest updates.
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