Customer Centres, Analyst (KL Main)
AIA Insurance Lanka Limited(15 days ago)
About this role
This role supports the Branch Head in managing branch operations, driving digital adoption, and enhancing customer service and engagement. It involves coaching staff, implementing changes, and promoting sustainability initiatives within the organization.
Required Skills
- Customer Service
- Digital Adoption
- Change Management
- Training and Development
- Analytics
- Compliance
- Communication
- Problem Solving
- Leadership
- Financial Literacy
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