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Customer-Centric Operations Analyst at DiDi - ApplyBlast

Customer-Centric Operations Analyst

DiDi

4 days ago

3.8 on Glassdoor

Rio de Janeiro, Rio de Janeiro, Brazil

Hybrid

Full Time

Medior

0 applicants

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About this role

The Customer-Centric Operations Analyst supports the 99Food team by driving strategic and sustainable growth through data analysis and cross-functional projects. This role involves creating business hypotheses, testing them, and developing solutions to improve business metrics and product solutions. The analyst will collaborate with various departments to align project goals and communicate results transparently.

Responsibilities

Create SQL queries to analyze business metrics
Conduct A/B tests on marketplace metrics to support decision-making
Align cross-functional projects and communicate results to stakeholders

Skills

About DiDi

didiglobal.com

Headquarters

China

Company Size

10001+ employees

Founded

2012

View Profile

DiDi is a global mobility technology company best known for its ride-hailing and transportation platform. Through its app, the company offers services such as taxi hailing, private car rides, carpooling, bike sharing, freight, and related mobility solutions, while also investing in AI, autonomous driving, and smart transportation technologies. DiDi operates in the transportation and mobility technology industry.