Danfoss
The Customer Claims Handling Specialist serves as the primary customer-facing case owner for assigned complaints and claims, managing each case from intake through closure. This role involves confirming issues, classifying risk, coordinating response teams, maintaining official claim records, and compiling formal responses like 8D reports. The specialist ensures technical owners are engaged and commitments are followed while maintaining clear communication with customers throughout the process.
Danfoss is a family-owned Danish engineering company that develops technologies to increase machine productivity, reduce emissions, lower energy consumption, and enable electrification. Its portfolio includes heating and cooling systems, refrigeration and HVAC components, electric drives and power electronics, hydraulic and motion-control solutions, and software-driven automation and services for industrial, commercial and mobile applications. With a global footprint, Danfoss focuses on energy efficiency and decarbonization, delivering products and engineering support to help customers transition to low‑carbon, more productive systems.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Danfoss.
Danfoss didn’t post a salary, so this is our estimate from similar listings.
5% below the average for this role