Opiniion
A Customer Communications Specialist at Opiniion manages the end-to-end process of drafting and publishing responses to online reviews for multifamily communities across various platforms, ensuring brand safety and resident satisfaction. The role involves monitoring reviews, creating empathetic responses, and supporting a structured review dispute program.
Opiniion is a resident satisfaction platform for multifamily and property management teams that helps measure and manage resident experience and online reputation. It captures real-time resident feedback and review signals, surfaces strengths and pain points, and enables fast issue resolution. The platform includes analytics and reporting to guide operational improvements, boost resident retention, and strengthen online reviews.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Opiniion.
30% below the average for this role