Customer Communications Specialist

Greenstone Financial Services

1 month ago

Australia

Hybrid

Full Time

Medior

0 applicants

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About this role

A Customer Communications Specialist role focused on updating, implementing, and testing customer communication templates across various platforms. The position emphasizes accuracy, version control, and quality assurance to ensure compliant, clear, and customer-focused communications.

Skills

About Greenstone Financial Services

greenstone.com.au

Greenstone Financial Services is an insurance and financial services group that delivers consumer insurance products across Australia, New Zealand and Canada through a diverse portfolio of brands and partner channels. The company emphasizes data‑driven decision making and continuous product evolution to meet everyday customers’ needs, offering general, seniors and pet insurance via brands such as Real Insurance, Australian Seniors, RSPCA/Guide Dogs/Prime Pet Insurance, Guardian Insurance, Choosi and Canadian brands like FiftyUp, North Cover and Pawsome. Greenstone positions itself as a provider of smart insurance solutions focused on technology, customer service and partner distribution, and is recognised for its workplace culture (Certified Great Place to Work).