Customer Support Agent
Greenstone Financial Services
About this role
A Customer Support Agent role at a leading Australian insurance distributor, focusing on providing exceptional customer service through phone and written communication, handling post-sales requests, and ensuring customer satisfaction.
Skills
About Greenstone Financial Services
greenstone.com.auGreenstone Financial Services is an insurance and financial services group that delivers consumer insurance products across Australia, New Zealand and Canada through a diverse portfolio of brands and partner channels. The company emphasizes data‑driven decision making and continuous product evolution to meet everyday customers’ needs, offering general, seniors and pet insurance via brands such as Real Insurance, Australian Seniors, RSPCA/Guide Dogs/Prime Pet Insurance, Guardian Insurance, Choosi and Canadian brands like FiftyUp, North Cover and Pawsome. Greenstone positions itself as a provider of smart insurance solutions focused on technology, customer service and partner distribution, and is recognised for its workplace culture (Certified Great Place to Work).
About Greenstone Financial Services
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Greenstone Financial Services.
Salary
$95k – $138k
per year
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