Customer Community & Content Specialist

Conductor LLC(1 month ago)

HybridFull TimeJunior$65,000 - $75,000Customer Success

About this role

The Customer Community & Content Specialist on the Scaled Success (1:Many) team manages Conductor’s online customer community and helps develop scalable educational resources to drive product adoption. This hybrid role focuses on maximizing customer experience at scale by promoting learning content, fostering peer support, and surfacing customer insights to inform education and product strategy. The position is suited for a proactive, communicative individual seeking growth in customer success, community building, and learning content development.

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Required Skills

Community Engagement
Content Creation
Content Curation
Event Management
Writing
Instructional Design
Data Analysis
Reporting
Customer Feedback
Resource Discoverability

+1 more

About Conductor LLC

conductor.com

Conductor is an enterprise AEO (AI Experience Optimization) and GEO platform that helps brands get found in AI search and large language models. It combines AI content generation with holistic AEO/GEO intelligence and 24/7 website monitoring to boost visibility, authority, and search performance. Marketing and SEO teams at enterprise organizations use Conductor to scale AI-first content strategies, measure AI-driven discovery, and maintain continuous site health and discoverability.