Head of Customer Education Content

Pipedrive(19 days ago)

HybridFull TimeManager$131,426 - $171,668 (estimated)Customer Marketing

About this role

The Head of Customer Education Content at Pipedrive is responsible for leading the strategy and execution of educational content aimed at enhancing customer growth and loyalty. This role involves defining the content roadmap, managing the production process, and measuring the impact of educational assets to ensure users have the necessary knowledge and skills to succeed with Pipedrive's products.

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Required Skills

Content Strategy
Customer Education
Team Management
Data Analysis
Instructional Design

Qualifications

7+ Years Experience in Content Strategy
3+ Years Team Management
Understanding of Adult Learning

About Pipedrive

pipedrive.com

Pipedrive is a sales-focused CRM founded in 2010 that helps small and growing businesses manage leads, visualize sales pipelines, and close more deals. The platform emphasizes ease of use and provides pipeline management, activity tracking, email and calendar sync, workflow automation, reporting, and granular team permissions. Pipedrive also offers a marketplace of integrations to extend lead capture and workflows, and is marketed as a top user-rated CRM (around 4.5/5) with a 14-day free trial.