Teya
As a Customer Complaints Agent at Teya, you will investigate and resolve member complaints in a timely manner while adhering to FCA regulations and the Second Payment Services Directive. The role involves liaising with internal teams, drafting final response letters, escalating complex cases, and analyzing data to suggest process improvements. You will play a critical part in ensuring fair outcomes and maintaining high-quality service for small, local businesses within a regulated financial environment.
Headquarters
London, England, United Kingdom
Company Size
1001-5000 employees
Founded
2019
Teya offers all-in-one payment solutions for small/medium businesses, including reliable card machines & tap-to-pay, ensuring efficient transaction processing.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Teya.
43% below the average for this role