lanesgroup
The role involves acting as the first point of contact for customer complaints related to the Severn Trent Clean Water contract, investigating issues, coordinating with operational and field teams, and ensuring timely resolution while keeping customers informed. It requires strong communication, investigative, and organisational skills to manage multiple cases and support continuous improvement.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for lanesgroup.
31% below the average for this role