Customer Concession Specialist

Philips(28 days ago)

HybridFull TimeMedior$94,092 - $125,262 (estimated)Customer Operations

About this role

The Customer Concession Specialist supports accurate and timely resolution of customer concessions by managing sales order exceptions, returns, credits, and related activities across the end-to-end order lifecycle. The role ensures processing accuracy, visibility of order status, and collaboration with cross-functional teams to maintain clean order records within a health technology company.

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Required Skills

Order Management
Returns Processing
Exception Management
Root Cause
ERP Systems
SAP
Excel
Communication
Collaboration
Troubleshooting

+4 more

Qualifications

High School Diploma
Vocational Education
Bachelor's Degree

About Philips

philips.com

Learn more about Philips and how we help improve people’s lives through meaningful innovation in the areas of Healthcare, Consumer Lifestyle and Lighting.

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