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© All Rights Reserved. ApplyBlast.com
FWD Group
A Subject Matter Expert at FWD Life Philippines acts as a primary resource for complex customer queries and complaints, providing expert guidance to frontline associates. The role involves resolving minor complaints, ensuring policy consistency, managing escalations, and maintaining high standards of documentation and compliance. This position requires deep knowledge of products and processes to deliver fair and speedy resolutions across various customer touchpoints.
Headquarters
London, England, United Kingdom
Company Size
11-50 employees
Founded
2000
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for FWD Group.
FWD Group didn’t post a salary, so this is our estimate from similar listings.
17% below the average for this role