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© All Rights Reserved. ApplyBlast.com
FWD Group
A customer service representative at FWD Life Philippines handles incoming and outbound queries across multiple touchpoints, ensuring timely resolution of policyowner requests and minor complaints. The role involves coordinating cross-functional teams for aftersales transactions while maintaining high service level agreements and KPI metrics. Professionals in this position must deliver fair and speedy decisions to enhance the overall customer experience.
Headquarters
London, England, United Kingdom
Company Size
11-50 employees
Founded
2000
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for FWD Group.
FWD Group didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role