Customer Consultant

Encore Capital Group(1 month ago)

HybridFull TimeJunior$33,200 - $33,200Customer Operations

About this role

Cabot Financial is hiring a full-time customer service professional to join its Customer Operations team based in Kings Hill, starting March 2, 2026. The role is target-driven and involves supporting customers over the phone in a regulated environment, with performance incentives and progression opportunities. After an initial in-office training period, the position transitions to hybrid working once competency is reached.

View Original Listing

Required Skills

Customer Service
Inbound Calls
Outbound Calls
Negotiation
Debt Collections
Repayment Plans
KPI Management
Call Quality
Vulnerable Customer Support
Empathy

+1 more

About Encore Capital Group

encorecapital.com

Encore Capital Group is a financial services company specializing in the management and servicing of consumer debt. The company supports individuals in resolving their financial obligations by providing tailored solutions and resources that empower them to regain control over their finances. Encore Capital operates through various subsidiaries to offer services in debt collection, credit recovery, and financial literacy, ensuring compliance with regulatory standards while fostering positive engagement with consumers. Their mission revolves around helping people achieve financial stability and improving overall customer experiences in the debt resolution process.

View more jobs at Encore Capital Group →