Customer Contact Center Representative
Xcel Energy(1 month ago)
About this role
A Customer Contact Center Representative at Xcel Energy serves as a primary point of contact for electricity and natural gas customers, helping them navigate products and services across multiple service territories. The role supports customer interactions across multiple technology channels and contributes to broader emergency response operations. Training begins March 2026 in Eau Claire, WI, with an initial on-site requirement following training.
Required Skills
- Customer Service
- Problem Solving
- Critical Thinking
- Technical Support
- Microsoft Windows
- Phone Support
- Bilingual Spanish
- Call Center
- Emergency Response
- On Call
Qualifications
- High School Diploma
About Xcel Energy
xcelenergy.comAt Xcel Energy, we are trusted to deliver clean, essential energy that powers every moment of every day.
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