Customer Education Engineer

EliseAI

4 months ago

4.3 on Glassdoor

New York, NY

Onsite

Full Time

Medior

1 applicant

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About this role

A Customer Education Engineer at EliseAI is responsible for automating and optimizing the customer training and onboarding processes through effective integration of various SaaS tools such as LMS, CRM, and analytics platforms. The role involves defining education metrics, creating scalable systems for training, and designing data-informed experiments to enhance user engagement and feature adoption. Additionally, the engineer will work closely with cross-functional teams to translate non-technical requirements into technical solutions and ensure the reliability of educational workflows. Proficiency in SQL and scripting in Python is required to facilitate these responsibilities.

Skills

About EliseAI

www.eliseai.com

EliseAI is an innovative AI platform dedicated to revolutionizing operations in property management and healthcare. By utilizing advanced automation and conversational AI technologies, EliseAI enhances communication, streamlines workflows, and improves overall operational efficiency for organizations. Their solutions cater to a variety of needs, including leasing management, maintenance requests, and patient communication, providing 24/7 support and personalized interactions. Trusted by numerous industry leaders, EliseAI aims to create significant improvements in how housing and healthcare services are delivered.