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Customer Education Lead at CoLab Software - ApplyBlast

Customer Education Lead

CoLab Software

4 months ago

Remote

Full Time

Senior

33 applicants

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About this role

A Customer Education Lead at CoLab designs and delivers scalable learning experiences to accelerate the adoption of its premier Design Engagement System used by major industrial and automotive organizations. The role involves building the CoLab Academy, establishing the education infrastructure, and partnering cross-functionally with Product, Customer Success, and Marketing to enhance user enablement and drive business outcomes.

Responsibilities

Design and build scalable learning experiences for diverse customer audiences
Establish the education infrastructure including selecting a learning management system
Develop certifications, learning paths, and resources to ensure customer self-sufficiency
Measure the impact of content on customer health, activation, and renewal outcomes
Partner with internal teams to align education with product releases and go-to-market strategies

Skills

Qualifications

3+ years in instructional design

About CoLab Software

colabsoftware.com

Headquarters

St. John's, Newfoundland And Labrador, Canada

Company Size

51-200 employees

Founded

2017

View Profile

CoLab builds AI-powered software that shapes engineering decisions in real time. The platform runs virtual design reviews and captures expert feedback by training AI agents on a company’s collective engineering know‑how, so teams iterate faster and reduce rework. It surfaces relevant past decisions and recommendations to preserve institutional knowledge and accelerate product development. CoLab is aimed at engineering and product teams that want context‑aware guidance embedded in their design and review workflows.