BioRender Inc.
The Customer Education Manager at BioRender is responsible for owning and optimizing customer-facing documentation, including the Help Center and Learning Hub, to help users succeed with the product. This role involves creating training materials, guides, and videos while collaborating with Product, Marketing, and GTM teams to drive adoption and retention. The position requires a background in life sciences or scientific communication, along with experience in technical writing or customer education within a SaaS environment.
BioRender is a web-based scientific illustration platform that lets researchers and teams create publication‑quality figures, diagrams, posters, and presentations quickly with a drag‑and‑drop editor. It offers thousands of scientifically accurate icons, templates, and resources across the life sciences, plus export options tailored for publications and slides. Built for collaboration, BioRender supports team and institutional workflows, licensing, and sharing—serving academics, biotech, pharma, and publishers.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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