Customer Empathy (Customer Service)
Parexel
About this role
A Customer Empathy role focused on providing exceptional customer service and support, ensuring a positive experience for customers through understanding and addressing their needs.
Skills
About Parexel
parexel.comFor over 35 years Parexel has been a trusted global CRO and biopharmaceutical services company. Learn more about how we can help.
Recent company news
Parexel Data Breach Investigation
Dec 17, 2025
Parexel Named “Best Contract Research Organization” at 21st Annual Scrip Awards
Dec 12, 2025
Parexel Data Breach Exposes SSNs, Financial Info; Lawyers Investigate
Dec 18, 2025
Update: How 7 companies delivered on NC job promises
1 month ago
Parexel Establishes New Global Headquarters in Raleigh’s North Hills Innovation District
Sep 9, 2025
About Parexel
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Parexel.
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