Work from Home - Bilingual (Spanish) Senior Customer Service Coordinator - Collections
Capital(1 day ago)
About this role
A Senior Customer Service Coordinator at Capital One provides exceptional service to customers, focusing on understanding their needs and resolving issues efficiently. The role emphasizes empathy, problem-solving, and delivering a positive customer experience, supporting the company's mission of changing banking for good.
Required Skills
- Customer Service
- Problem Solving
- De-escalation
- Communication
- Empathy
- Call Center
- Microsoft Office
- Language Proficiency
- Time Management
- Reporting
About Capital
capitalonecareers.comYou’re tenacious and driven, so the last place you want to work is some boring bank. Same. Learn about careers at Capital One and view jobs here.
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