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Customer Enablement Specialist at Medrio - ApplyBlast

Customer Enablement Specialist

Medrio

2 months ago

3.4 on Glassdoor

Remote

Full Time

Medior

2 applicants

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About this role

Medrio is seeking a Customer Enablement Specialist to help customers adopt their clinical trial software by creating user guides, knowledge articles, and training curricula, as well as delivering live training sessions and troubleshooting configuration issues. The role blends technical aptitude with strong communication skills to translate complex software concepts into clear, actionable learning experiences.

Responsibilities

Create and maintain product user guides and knowledge base articles
Deliver live training sessions and webinars to customers
Collaborate with product and support teams to keep documentation current

Skills

About Medrio

medrio.com

Headquarters

San Francisco, California, United States

Company Size

51-200 employees

Founded

2005

View Profile

Medrio is an eClinical software company that provides cloud-based tools to design, collect, and manage clinical trial data. Its platform centers on a low-code/no-code EDC with complementary modules for eConsent, ePRO/eCOA, eSource and randomization/RTSM to support both traditional and decentralized trials. Medrio serves sponsors, CROs, biotechs and medical device companies with a focus on faster study start-up, regulatory compliance (e.g., 21 CFR Part 11) and improved patient experience. The company also provides implementation, integrations and study support services to accelerate trial execution and data quality.