Rivia
A Customer Success Manager at Rivia serves as the primary point of contact for biotech and pharma clients, guiding them through clinical trial data infrastructure to ensure platform adoption and retention. The role involves building strategic relationships with C-level executives, managing account growth, and collaborating with internal teams to optimize customer outcomes in the clinical development space.
Headquarters
Dubai, Dubayy, United Arab Emirates
Company Size
51-200 employees
Founded
2015
Rivia is a unified data and AI analytics platform for biotech clinical trials. Rivia integrates fragmented trial data into a structured intelligence layer, powering operational workflows, agentic data quality, and AI-driven visual analytics to drive more predictable operations and unlock hidden therapeutic potential. Its products — Rivia Core, Rivia Detect, and Rivia Spark — serve medical, clinical, safety, and executive teams in biopharma.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Rivia.
Rivia didn’t post a salary, so this is our estimate from similar listings.
3% below the average for this role