Customer Engagement Specialist
MNTN(8 days ago)
About this role
MNTN is a company focused on delivering performance and simplicity in Connected TV advertising, emphasizing a people-first approach and innovative use of AI to empower growth and efficiency. They are seeking a Customer Engagement Specialist to support customer retention and platform adoption, ensuring a high-quality customer experience across a broad portfolio.
Required Skills
- Customer Support
- Customer Engagement
- Data Analysis
- Communication
- CRM
- Self-service Tools
- Workflow Management
- Account Management
- Proactive Outreach
- Troubleshooting
About MNTN
mountain.comMNTN (Mountain) is a Connected TV performance marketing platform that helps brands drive measurable conversions, revenue, site visits and other outcome-based goals through streaming TV advertising. Branded as "Performance TV," the platform combines audience targeting, creative delivery, campaign buying and cross‑device attribution to plan, optimize and measure CTV campaigns toward specific business outcomes. MNTN positions itself for marketers and agencies who want TV-scale reach with digital-style measurement and optimization.
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