Customer Engagement Specialist
Merchants Bank
About this role
The Customer Engagement Specialist at Merchants Bank provides support to customers through digital channels, assisting with online and mobile banking services. The role focuses on delivering exceptional service, troubleshooting issues, and promoting bank products while maintaining regulatory compliance.
Skills
About Merchants Bank
merchantsbank.comMerchants Bank is a community bank founded in 1875 in Winona, Minnesota, and part of Merchants Financial Group, proudly serving customers across Minnesota and Wisconsin. It provides personal and business banking services including deposit accounts, consumer and mortgage lending, commercial loans and treasury services, and wealth management. The bank emphasizes local relationships and community-focused service while offering modern digital banking tools and FDIC insurance.
About Merchants Bank
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Merchants Bank.
Salary
$37k – $41k
per year
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