vault

Customer Service Specialist I

vault

6 months ago
Hyannis, Massachusetts
Onsite
Full Time
Junior
0 applicants
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vault
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About this role

The Customer Service Specialist I provides customer service by addressing inquiries, supporting digital banking platforms, and promoting banking products to deepen relationships. The role involves assisting customers with online and mobile banking, documenting interactions, and ensuring regulatory compliance.

Skills

Qualifications

High School diploma or GEDWillingness to pursue higher education
vault

About vault

vault.com

Vault (by Infobase) is a career intelligence platform that provides employer profiles, industry guides, rankings, internship and salary data, and candidate reviews to help students and jobseekers research employers and prepare for recruiting. Best known for its Vault Rankings across law, consulting, banking, accounting, and other industries, it combines editorial content, user reviews, and proprietary data to evaluate workplace reputation and hiring practices. Vault also offers employer branding and recruiting solutions that help organizations attract and engage talent.

About vault

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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