OneAmerica Financial
The Customer Engagement Specialist provides exceptional customer service by interacting with agents and clients via telephone and email to resolve inquiries regarding web technical support, demographic changes, and retirement pension plans. This role focuses on delivering one-call resolutions, managing escalations, and collaborating with stakeholders to enhance the overall customer experience. The position requires strong communication and active listening skills to support customer needs and drive satisfaction.
Headquarters
Indianapolis, Indiana, United States
Company Size
1001-5000 employees
Founded
1877
OneAmerica Financial is a long-standing financial services company focused on helping people achieve financial well-being. It offers a broad portfolio of protections and plans, including life insurance, long-term care protection, workplace retirement plans, individual annuities, and securities, along with employee benefit education to support informed decisions. The company emphasizes strategic financial education and comprehensive solutions for individuals and employers. With more than 145 years of history, OneAmerica aims to protect loved ones and businesses through its life insurance, retirement, and benefits products.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for OneAmerica Financial.
10% above the average for this role