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Inbound Sales Representative Associate-Voice at Accenture - ApplyBlast

Inbound Sales Representative Associate-Voice

Accenture

4 months ago

3.9 on Glassdoor

Mumbai, India

Hybrid

Full Time

Junior

0 applicants

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About this role

An Inbound Sales Representative Associate in the Next Generation Customer Operations vertical will manage customer queries, resolve escalations, and handle complaints to ensure seamless service delivery. The role involves interacting with clients via phone, email, and chat, primarily supporting the US region during night shifts to meet SLAs.

Responsibilities

Resolve customer queries and handle escalations effectively
Deliver personalized support across phone, email, and chat
Manage complaints to ensure adherence to SLAs
Document interactions and maintain accurate case records
Support both employee and customer service needs

Skills

Qualifications

Any Graduation

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

View Profile

Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.