Federato
The Customer Engineer (Pre-Sales) at Federato partners with sales to lead technical discovery, solution design, and demo delivery for insurance carriers and MGUs. This role focuses on translating customer workflows into platform configurations and building reusable demo environments to drive business outcomes. The position involves collaborating with product and engineering teams to align the roadmap with customer needs while providing post-sale context to implementation teams.
Headquarters
San Francisco, California, United States
Company Size
11-50 employees
Founded
2020
Federato is the only AI-native insurance platform designed to span the full policy lifecycle, serving carriers, MGAs, MGA aggregators, and mutuals. Its platform includes modules for submission-to-quote underwriting, billing and payments, claims management, product studio, real-time portfolio steering, and producer and policyholder portals. Federato uses agentic AI to help insurers win higher-value business, reduce strategy drift, and modernize their operations end to end.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Federato.
13% above the average for this role
Federato Raises $100 Million in Series D
Nov 19, 2025