Novartis
The Customer Excellence Operations Manager leads the operational backbone of Novartis' Customer Excellence organization, overseeing governance, compliance, performance management, and continuous improvement across Patient Support Programs, events, data, and central operations. The role translates strategic priorities into operating models, financial governance, and digital solutions while managing vendor relationships and senior stakeholder engagement.
Headquarters
Basel, Basel-Stadt, Switzerland
Company Size
10001+ employees
Founded
1996
Novartis is an innovative medicines company that pursues scientific breakthroughs to improve and extend people's lives. The company develops and delivers medicines across therapeutic areas including cardiovascular, immunology, neuroscience, and oncology, with its treatments reaching 296 million patients worldwide. With more than 250 years of heritage and 30 years as Novartis, the company works to turn innovations into medicines that redefine the future for patients.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
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Novartis didn’t post a salary, so this is our estimate from similar listings.
87% above the average for this role
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