Customer Experience Advisor
Astron Energy South Africa (Pty) Ltd(1 month ago)
About this role
A branch Customer Experience role at FirstRand Bank focused on delivering exceptional service to clients visiting the branch and ensuring they are directed to the appropriate channels. The position supports the bank’s customer-centric strategy and contributes to a positive waiting and service experience.
Required Skills
- Customer Service
- Digital Channels
- Queue Management
- Stakeholder Relations
- Operational Excellence
- Teamwork
- Performance Improvement
- Complaint Prevention
Qualifications
- NQF5 Qualification
About Astron Energy South Africa (Pty) Ltd
co.zaN/A
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